FAQ

Your Writing Hub provides human-led research coaching, editing, proofreading, and professional writing support.

We offer research and dissertation coaching, structural and line editing, proofreading, citation checks, literature-review support, and business or web content.

Our services are available to students, researchers, professionals, businesses, and organisations.

Yes. We can work with clients remotely, subject to project fit, payment availability, and applicable law.

Yes. Projects are matched to a suitable specialist and receive human editorial review.

We cover many subjects, but we accept a project only when an appropriately qualified specialist is available.

Yes. Share the details, and we will confirm whether we can help.

Submit the website project brief or contact us by email with your requirements.

Include the subject, purpose, scope, word count, current stage, deadline, required format, and any relevant files.

Yes. Requesting a quote does not create an obligation to proceed.

We aim to respond within a few hours, although complex briefs may require additional review.

We consider your subject, project level, current stage, deadline, and the type of support required.

Yes. We can review, restructure, edit, proofread, or provide feedback on an existing draft.

Sometimes. Acceptance depends on the scope, deadline, and specialist availability.

Pricing depends on the service, scope, complexity, deadline, and condition of the materials provided.

Yes. We will confirm the agreed scope, price, deadline, and key deliverables before work begins.

Work begins after we accept the project and any required payment or deposit has been received.

Available payment methods will be stated in your quote or invoice.

Only if you change the scope, add requirements, provide materially different instructions, or request faster delivery.

Where available, any staged-payment arrangement will be stated clearly in the project confirmation.

The deadline is confirmed in writing after we review the complete project brief and required files.

Deliverables are normally sent electronically in the agreed file format.

Yes, where stated in your quote. Revisions must relate to the original agreed brief and be requested within the stated revision window.

A revision corrects or refines work within the original scope. New instructions, added sections, or changed requirements are additional work.

We will explain any effect on the price or deadline before continuing.

We will contact you promptly, explain the issue, and agree an appropriate next step under the applicable policy.

Cancellation and refund eligibility depend on the project stage and are governed by our Refund Policy.

Yes. We do not intentionally recycle or resell client work.

Our academic support is for learning, planning, editing, and reference. You must follow your institution’s academic integrity rules.

No. We do not take exams, access restricted systems, impersonate clients, or support dishonest conduct.

No. We guarantee the agreed service process, not third-party decisions or outcomes.

Yes. We can review citation consistency and reference formatting when this is included in the agreed scope.

We provide Turnitin similarity and AI-detection reports, so you can check the originality of the content yourself.

Yes. You are responsible for checking the final content, facts, calculations, citations, and compliance before use or submission.

Yes. Contact details and project files are handled privately and shared only as needed to provide the service.

Not without permission, unless disclosure is required by law or necessary to protect legal rights.

No. Do not include unnecessary identity, medical, financial, login, or payment-card information in your brief or files.

It is used to review enquiries, communicate with you, manage projects, process payments, and meet legal obligations, as explained in our Privacy Policy.

Retention depends on operational, contractual, and legal needs. See the Privacy Policy for the applicable approach.

Our Terms and Conditions, Privacy Policy, Refund Policy, and Academic Integrity Policy are linked in the website footer.

Email us at info@yourwritinghub.com, or call or text +18085825169 (phone and WhatsApp).

Email us at info@yourwritinghub.com, or call or text +18085825169 (phone and WhatsApp), with your project reference, a clear description of the issue, and the outcome you are requesting.